FAQ
Find your answers here
🚚 Shipping & Delivery
Do you ship internationally?
Yes, we ship worldwide, including Europe, the UK, USA, and many other countries.
How much is shipping cost?
Shipping cost depends on the destination country and order weight/size. We always try to offer the most cost-effective delivery options.
Can you provide tracking numbers?
Yes, every order includes a tracking number so you can monitor your shipment at all times.
Do you ship to Europe / UK / USA / other regions?
Yes, we ship globally, including all major regions such as Europe, the UK, USA, Canada, and more.
🧾 About the stock
Are all items 100% original branded products?
Yes, all our items are 100% authentic branded clothing sourced from trusted suppliers across Europe. We do not deal with replicas or counterfeit goods.
What condition are the clothes in?
Our stock mainly includes high-quality second-hand clothing in Grade A condition. Most items are in very good wearable condition, with minimal or no visible signs of use.
Do items include defects, stains, or damage?
Some items may have minor signs of wear due to the nature of second-hand clothing. We always aim to keep quality high, and any significant defects are sorted out or clearly mentioned.
How often do you update your stock?
We update our stock regularly, with new arrivals added every week to ensure fresh and in-demand selection.
📦 Orders & Wholesale
What is the minimum order quantity (MOQ)?
The minimum order quantity depends on the type of bundle, but usually starts from small wholesale packs suitable for resellers and boutiques. Contact us for exact details.
Do you sell by kilogram, piece, or bundle?
We offer different options depending on the product: by piece, by kilogram, or pre-made wholesale bundles. This allows flexibility for different types of buyers.
💰 Pricing & Payment
Do prices change depending on order size?
Yes, we offer better pricing for larger orders. The bigger your order, the better the wholesale price per item.
What payment methods do you accept?
We accept secure payment methods such as bank transfer and other international payment options depending on the buyer’s location.
Do you offer discounts for regular customers or large orders?
Yes, we provide special pricing and discounts for long-term partners and bulk orders.
Didn’t find your answer?
Contact us — we’ll be happy to help you and answer all your questions 🤝✨